1: Definition of Personal Information collected
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
2: Use of Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information for the following purposes:
In relation to particular products and services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Information. If so, we will collect, use and disclose your Personal Information for these additional purposes as well, unless we have specifically notified you otherwise.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3: Protection of Personal Information
We will take appropriate and commercially reasonable technical, physical, and administrative measures to protect any Personal Information in our possession or control from any unauthorized access, collection, use, disclosure, copying, modification, disposal or other similar risks (collectively, “Unauthorized Use”) in accordance with applicable laws, including by ensuring that. Personal Information is contained in secured networks and is only accessible by a limited number of employees who have special access rights to such systems. However, there can be no guarantee of absolute security, and we will not be liable to you or any other person if any of your Personal Information in our possession or control is in fact subjected or exposed to any Unauthorized Use, through events beyond our reasonable control, including, without limitation, hacking, spyware, viruses or other forms of cyber-attacks or harmful mechanisms.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
4: Retention of Personal Information
When you place an order through the Site, we will maintain your Order Information for our records until such time as we are required to delete the same, whether pursuant to your request or otherwise under the PDPA.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
6. Third Party Services
Subject to the provisions of any applicable law, your Personal Information may be disclosed, for the purposes listed in Article 3 above (where applicable), to the following persons:
Further, we may also share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Where your Personal Information is to be transferred to a country or territory outside Singapore (such as where it is disclosed to a recipient located overseas), we will take appropriate steps to ensure that we will continue to comply with our obligations under the PDPA in respect of the transferred personal data while it remains in our possession or under our control and the foreign recipient of the Personal Information is legally bound to provide a standard of protection to the Personal Information that is comparable to the protection afforded under the PDPA, or that such transfer will otherwise be in compliance with the PDPA.
7. Withdrawal of Consent, Access and Correction of your Personal Information
We reserve the right to refuse to correct your Personal Information where so permitted under applicable laws.
The Site is not intended for individuals under the age of 18.
10. Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at:S-Fifteen Instruments Pte. Ltd.
Blk 79 Ayer Rajah Crescent #01-02
Privacy Compliance Officer: Brenda